A conversation with Michelle Le Sage
An introduction to our General Manager
It would be difficult to find a more passionate or committed hotel industry professional than Michelle.
During her career at the Oak Bay Beach Hotel, she has created a team culture that is immediately apparent when a guest arrives at our exclusive boutique property. Michelle’s industry peers at the BC Hotel Association recently presented her with the ‘2016 Hotelier of the Year’ award recognizing her contributions to the industry.
Twelve Questions for Michelle
What do you consider your greatest personal achievement?
Returning to University in 2005 to obtain my Bachelor of Commerce degree in Entrepreneurial Management and receiving the Eric C. Douglass Scholarship for presenting the spirit of an entrepreneur with a philanthropic nature.
What do you consider your greatest business achievement?
The incredible 5-year journey the Oak Bay Beach hotel team and I have been through all the while managing to provide so many of our guests with incredible lasting memories.
What historical figure do you most identify with?
Princess Diana. She always led from the heart no matter what anyone else thought!
Which living person do you most admire?
There are some very special female GM’s in my life that I so admire for their ability to be strong leaders, amazing Moms and genuine people.
Who are your heroes in real life?
The many mentors who have been by my side. I am extremely lucky to have a very amazing group of supporters who have encouraged, championed and occasionally given me a little kick along the way.
What is your favorite hotel experience?
Maison Pic in Valence, France – a magical dinner and overnight experience. A true representation of the “art of hospitality”.
Which word or phrase do you most overuse?
Directly “borrowed” from the Ritz Carlton… We are Ladies and Gentlemen serving Ladies and Gentlemen.
If you could change one thing about the tourism industry, what would it be?
What is your most treasured possession?
My travel memories. So many amazing journeys and life experiences.
If you were not in the Pacific Northwest, where would you like to live?
In small town Italy enjoying the landscape, food, wine and culture
What is the quality you most cherish in being a female general manager?
The ability to be “mom” to so many great people throughout my career.
What is your motto in keeping a work-life balance?
Loving what you do… then your life is always in balance!