GM Recognized as Hotelier of the Year 2024
Madone Pelan, General Manager of the Oak Bay Beach Hotel, has been named the 2024 Hotelier of the Year by Kostuch Media Ltd., producers of Hotelier and Foodservice and Hospitality magazines.
Madone will accept this prestigious award at the 35th Annual Pinnacle Awards ceremony, held on December 6, 2024, at the Fairmont Royal York in Toronto.
Widely regarded as the “Oscars” of the foodservice and hospitality industry, the Pinnacle Awards celebrate excellence and recognize individuals who have made a lasting impact on the industry. Past honorees include renowned leaders such as Isadore Sharpe, founder of Four Seasons Hotels. This year, Madone Pelan’s decades of dedication to hospitality, commitment to innovation, and passion for guest experiences have earned her a place among this distinguished group of industry leaders.
“Having dedicated over 30 years to the hotel and hospitality industry, I’ve always looked forward to reading Hotelier Magazine, a publication that truly represents the heart of our industry,” said Madone Pelan. “To be named this year’s Hotelier of the Year by Kostuch Media and Hotelier Magazine at the 35th Annual Pinnacle Awards is the highlight of my career. I am deeply humbled to join the ranks of the inspiring alumni who have shaped and inspired my journey. It is an incredible honor to represent the West Coast at these prestigious Toronto awards.”
Under Madone’s leadership, the Oak Bay Beach Hotel has flourished as one of Canada’s premier luxury boutique hotels. Known for its stunning oceanfront setting, exceptional guest service, and commitment to luxury standards, the Oak Bay Beach Hotel continues to earn accolades and set new benchmarks for excellence in the industry. The hotel consistently receives international recognition, including the #1 Best Hotel in Canada, #19 in the World by the Condé Nast Traveler Readers’ Choice Awards 2021, the Tourism Industry Association of Canada Business of the Year Award for 2023, and the Greater Victoria Chamber of Commerce Outstanding Customer Service award in 2024.
The 2024 Pinnacle Awards promise to bring together the industry’s brightest minds to celebrate outstanding achievements and the enduring spirit of hospitality. For more information about the event, visit www.hoteliermagazine.com.
